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Privacy policy

TOKYO WHITE LLC provides the minimum personal information necessary for users to use our services with peace of mind. We take the utmost care to protect the personal information you provide. Our approach to personal information protection is as follows:

  • The information about individuals and organizations registered by members will only be used to develop and provide cutting-edge features and services at TOKYO WHITE LLC, with the utmost care taken to protect personal information.
  • This privacy policy applies solely to the services provided by TOKYO WHITE LLC (the scope is defined in Section 1 below).
  • Except as explicitly stated in this policy, we will not use your information for any purpose other than that which has been defined (the purposes are outlined in Section 2 below).
  • Except as explicitly stated in this policy, we will not disclose your information to third parties (management is defined in Section 2 below).
  • We will conduct regular appropriate management in accordance with other methods specified in this policy.
  • TOKYO WHITE LLC may change this privacy policy without the consent of users. If there are any changes to the content of the personal information obtained, methods of use, or disclosure, we will publish a notice on our website so that users can be informed, and we will reflect these changes in this privacy policy.

1. Scope of Application of the Privacy Policy of TOKYO WHITE LLC

  • The approach of TOKYO WHITE LLC to privacy policy applies when members use our services.
  • Personal information collected when members use our services will be managed according to the privacy policy of TOKYO WHITE LLC.
  • The privacy policy of TOKYO WHITE LLC only applies to services directly provided by TOKYO WHITE LLC and does not apply to services of other organizations or companies linked through our services.
  • The use of TOKYO WHITE LLC services is done at the user's own risk.
  • TOKYO WHITE LLC is not responsible for any damages resulting from the use of various information obtained from our website or other websites linked from our website.

2. Collection and Use of Personal Information by TOKYO WHITE LLC

To develop and provide cutting-edge features and services for our members, we require some personal information.

  • Members are responsible for managing their shop ID and password.

    • We recommend changing passwords regularly and avoiding easily guessed names, birthdays, and phone numbers.
    • Do not disclose, lend, or transfer your password to acquaintances or friends.
    • Please refrain from writing your password in emails or our website's Q&A section.
  • Collected personal information will only be used to the extent necessary to provide services, and will not be provided to any third party except in the following cases:

    • When there is consent from the member.
      • When sending an email seeking consent for the use of personal information.
      • When disclosing to companies with which we have a confidentiality agreement (e.g., outsourcing partners) to the necessary extent.
      • When sending advertisements via email or direct mail for TOKYO WHITE LLC or its business partners.
      • When it is deemed necessary to protect the rights and property of other members, third parties, or our company due to member behavior that violates TOKYO WHITE LLC policies, announcements, or terms of use.
      • When required to disclose personal information in accordance with court orders, administrative orders, or other legal provisions, or in cases of criminal investigation, infringement of rights against third parties, or other similar necessary situations.
  • Members agree in advance to the use of personal information as specified above and will not raise objections.

  • Additionally, TOKYO WHITE LLC may share member personal information with business partners in the following cases:

    • For business reasons such as special services for members.
      • In this case, we will seek member consent before providing information, and will not provide it without consent.
    • For the creation of statistical materials, market research, data analysis, etc.
      • In this case, only information processed to prevent the identification of specific individuals will be provided.

3. Contact Information

If you have any questions about our approach to personal information as described here, please contact TOKYO WHITE LLC.